If You have subscribed to Valley Electric/Valley Communications Global Office (“NCGO”), this section defines additional terms and conditions concerning NCGO. For the purposes of this section, the term “Home Country” means the United States, where You have purchased general telephony services from Valley Electric/Valley Communications. Additional updates or notices pertaining to Your services in NCGO countries are available on our website.
- Emergency Service Limitations
Valley Electric/Valley Communications furnishes access to emergency call services in many, but not all, countries in which NCGO is available, allowing most Valley Electric/Valley Communications Office Users to access Emergency Services (911 in the United States and Canada, 999/112 in the United Kingdom and the European Union, 999/995/993 in Singapore, and any other applicable Emergency Services numbers). Your access to these services may differ depending upon Your location or the device You are using. Your device works differently than traditional wireline or wireless telephones. Access to emergency calling services in NCGO countries, where available, is contingent on the limitations set forth in Section 1 (Operation and Limitations of the Valley Electric/Valley Communications 911 Service) above. It is strongly advised that You have an alternate means for placing emergency calls readily available at all times. Disclaimer of Liability for Emergency Services in NCGO Countries. You represent and warrant that You have made available and at all times will maintain traditional landline and/or mobile telephone services that will enable users of Your Valley Electric/Valley Communications Services to place calls to 911/112/999 or any other applicable Emergency Services number(s). You represent and warrant that You will not use the Valley Electric/Valley Communications Services in environments necessitating fail-safe performance or in which the failure of the Valley Electric/Valley Communications Services could lead directly to personal injury, death, or severe physical or environmental damage. Accordingly, you agree that Valley Electric/Valley Communications shall not be responsible or liable for-and agree to fully, finally, and forever discharge, release, indemnify, and hold harmless the Valley Electric/Valley Communications from and against any claim resulting from, based on, or relating to-any and all acts or omissions related to the response, or lack of response, handling of, or not handling of any emergency call or other communication in connection with the NCGO service. NCGO Service Provided in Connection with Home Country Service. You hereby represent and warrant that if:
(i) You have a presence currently in the Home Country and will continue to maintain a presence in the Home Country throughout the tenure of these TOS; and
(ii) that Your purchase of NCGO Service is in connection with Your subscription to Plan Services within the Home Country. You acknowledge and agree that Valley Electric/Valley Communications will provide NCGO Service to You only in connection with the Plan Service in the Home Country. Valley Electric/Valley Communications may terminate Your NCGO Service immediately if You no longer have any Plan Service or lines in the Home Country. You acknowledge and agree that all billing for the NCGO service shall be done in the Home Country using the currency of the Home Country. You agree to provide a billing address located in the Home Country at all times during the term of these TOS. You acknowledge and agree that all licenses, documentation, and services in connection with NCGO Service will be provided only in English and shall be governed by the Law of the Home Country.