1. Password Information Security
    You agree that You are responsible for any and all Password Information that You or any End User utilize with the Plan Services. You further agree to make certain that all such Password Information:shall immediately be changed in the instance that You or Your End Users discover, are notified that or suspect that any Account Security Incident has occurred;shall not be transmitted or stored in any insecure manner (including, without limitation, via any auto-storage, caching, “remember,” or auto-fill feature); andshall be safeguarded from theft or unauthorized access, use, or disclosure with a reasonable degree of care and diligence.
  2. End-Point Security
    You agree to protect all End Points using generally accepted security measures or better, including without limitation:highly secure passwords or other credentials;network segmentation and access restrictions using an accurate and current access control list;session time-out and/or locking screen-saver features; andthe use of an effective and current firewall for any and all networks to or through which any End Point might connect You hereby acknowledge and agree that these requirements apply to IP desk phones, which use the same connectivityand are subject to the same security risks-as computers.
  3. Update of Security Features
    You acknowledge that certain Plan Services security features may require activation or installation of software and/or firmware updates and that software may be de-activated or uninstalled. You agree to download and install in a prompt manner all updates to software and/or hardware or firmware used in conjunction with Plan Services, and to ensure the activation and use of any and all features that are necessary or appropriate to safeguard the Accounts, Users, End Users, or the assets and operations of Your organization. You acknowledge and agree that if You fail to install updates, this may result in diminished and unstable functionality of the Plan Services.
  4. Account and End User Management
    You acknowledge and agree that any End Users You designate as Account Administrators have the ability to initiate and complete transactions on Your behalf and/or to perform acts in connection with Your Plan Services, or Your Account, including any individual line(s), extension(s), or ancillary service(s), which may significantly affect You or the operation of Your Plan Services, including without limitation removing, modifying, or adding numbers or extensions assigned to any Account; payment method(s); modifications to software or hardware; adding, removing, or modifying ancillary services; and/or modifying settings.You are responsible for any and all such changes made to Your account. You agree to maintain sole, exclusive and continuous control over Your Plan Services or Your Account and to ensure that all Account rights, permissions, and settings, and all use and Usage, are effectively managed as required to prevent any unauthorized Usage of, access to, or transaction or activity through or relating to the Plan Services, including, without limitation, implementation of the following measures and practices:
    Disable international calling and/or calling to Alaska, Hawaii, and/or Puerto Rico for all lines and/or extensions for which such calls are unnecessary or unauthorized;Restrict international calling destinations to those that are necessary and authorized;Block inbound calls from any caller IDs and area codes from which You do not wish Users to receive calls and block inbound calls with no caller ID if appropriate;Disable calling card feature for any Account for which such feature is unnecessary;Disable attachment of facsimile image and/or audio files to message notification emails associated with Your Account and/or individual numbers or lines for which such functionality is not necessary and to the extent that such files may include sensitive or confidential content;Regularly monitor, review, and analyze End User calling and other Account activity;Promptly notify Valley Electric/Valley Communications of any Account Security Incident and provide any and all reasonable information and cooperation requested by Valley Electric/Valley Communications when responding to any Account Security Incident; and Implement and train all End Users in accordance with general security controls and practices, as necessary to ensure Your compliance with this “Customer Security Policy” section.