Customer acknowledges and agrees that Valley Electric/Valley Communications’ liability is strictly and expressly limited for any service outage or inability to complete emergency 911 calls from any customer line or customer premises or to access emergency service personnel. Customer shall protect, defend, indemnify, and hold harmless Valley Electric/ Valley Communications, its officers, directors, employees, affiliates, contractors, and agents and any other service provider that furnishes services to customer in connection with the service, from any and all claims, lawsuits, losses, damages, liability, fines, penalties, costs, and expenses including, without limitation, attorney’s fees and costs, arising from, or related to, any absence, failure, or outage of the service, including, without limitation, emergency 911 calling and/or inability of customer or any customer employee, third person or party, or user of Valley Electric/Valley Communications ‘s service to be able to call 911 or to access emergency service personnel. In no event, shall Valley Electric/Valley Communications be liable to customer or any third party for incidental, indirect, consequential, exemplary, punitive, or special damages related to customer’s (or any customer employee, agent, or contractor, or third person or third party or user of Valley Electric/Valley Communications ‘s service) use of or inability to use E911 services.

By clicking the “I accept” button, customer represents, warrants, agrees and acknowledges that customer has received, read, understands and agrees to the terms and conditions of this E911 acknowledgement and is duly authorized to execute this document.