VEA/VCA does not discriminate against lawful Internet content, applications, services, or non-harmful devices. The bullets below provide an overview of VEA/VCA’s network practices with respect to its broadband Internet access services.
- Blocking
VEA/VCA does not block or otherwise prevent end user access to lawful content, applications, services, or nonharmful devices. VEA/VCA does engage in reasonable network management practices described below. - Throttling
VEA/VCA does not degrade or impair access to lawful Internet traffic on the basis of content, application, service, user, or use of a non-harmful device. VEA/VCA does engage in reasonable network management practices described below. - Affiliated Prioritization
VEA/VCA does not directly or indirectly favor some traffic over other traffic, including through use of techniques such as traffic shaping, prioritization, or resource reservation, to benefit an affiliate. - Paid Prioritization
VEA/VCA does not directly or indirectly favor some traffic over other traffic, including through use of techniques such as traffic shaping, prioritization, or resource reservation, in exchange for consideration, monetary or otherwise. - Congestion Management
VEA/VCA manages its network to deliver the best possible broadband Internet service to all of its members and customers. VEA/VCA uses reasonable network management practices that are consistent with professional and industry standards to insure the best experience possible. VEA/VCA uses various tools and techniques to manage its network, deliver its service, and ensure compliance with the Acceptable Use Policy and the Terms of Service. These tools and techniques are dynamic and can and do change frequently. Network management activities may include identifying and detecting malicious Internet traffic and preventing the distribution of, or inadvertent access to, malware, phishing, viruses, or other harmful code or content. As the Internet and its related technologies continue to evolve, VEA/VCA’s network management tools will also evolve to deliver an excellent, reliable, and safe experience to all of our members and customers. We will provide updates here as well as other locations if we make significant changes to our network management techniques. VEA/VCA currently does not maintain a separate system to assist with managing times of congestion. - Application-Specific Behavior
VEA/VCA provides its broadband Internet access service customers with full access to all the lawful content, services, and applications that the Internet has to offer. VEA/VCA does not block or rate-control specific protocols or protocol ports, does not modify protocol fields in ways not prescribed by protocol standards, and does not otherwise inhibit or favor certain applications or classes of applications. - Device Attachment Rules
Any Ethernet-capable device or router is approved to access our broadband Internet access service. Devices should be UL certified, FCC certified. Not all devices are guaranteed to be compatible with the VEA/VCA network. Please contact your device manufacturer for compatibility with Ethernet-based broadband Internet service. VEA/VCA reserves the right to prohibit devices from attaching to the network for network management and security reasons. - Security
As stated in the Acceptable Use Policy, it is each customer’s responsibility to ensure the security of its network and equipment and in addition, customers are required to take all necessary steps to secure and manage the use of the Services in such a way to assure that network abuse and/or fraudulent activity is prevented.