- Number Availability
Valley Electric/Valley Communications may provide telephone and/or facsimile numbers for Your selection and allocation to Account(s). You acknowledge and agree that Valley Electric/Valley Communications listing of any number may be in error and does not constitute a representation or guarantee that such number is truly available for such assignment, and that Valley Electric/Valley Communications shall be authorized to remove any such number from an Account in the event that it is not truly available. - Number Porting Policy
(i) Federal Porting Law. Number porting is regulated and defined by the Federal Communications Commission. You may visit the Federal Communications Commission to read more about number porting.
(ii) Number Port-In Request Procedures. In order to request the porting of any telephone or facsimile number into an Account, the designated Account Administrator for the Account into which You wish to port the telephone or facsimile number must log in to the Admin Portal for such Account and must complete all steps and provide all information requested in the course of the number port-in request process (which may without limitation include provision of an executed Letter of Agency) or as requested by Valley Electric/Valley Communications for any reason. Additionally, if You wish to have ported into an Account more than 100 telephone or facsimile numbers from the same third-party service provider account, You must contact Valley Electric/ Valley Communications Project Porting Department and comply with their instructions.
(iii) The Number Porting Process. In order to request the porting out to any other services provider of a telephone or facsimile number assigned to an Account, you must follow the instructions specified by the third-party service provider and must provide all information and cooperation requested by the relevant service providers, Valley Electric/Valley Communications, or any other relevant third party. You acknowledge and agree that:
a. porting telephone or facsimile numbers into or from an Account requires You to provide detailed and specific information to Valley Electric/Valley Communications and/or third parties (including without limitation other service providers) and the completion of procedures and steps, as well as third parties’ completion of certain actions; and
b. numbers may not be ported out of or into an Account unless and until You are able to provide specific information that matches other information on record with Valley Electric/Valley Communications or other service providers. For these and other reasons, the completion of any number port request as well as the date by which any such request may be completed and timing thereof are dependent on numerous factors outside of Valley Electric/Valley Communications control, including without limitation any acts and omissions of both You and third parties, including without limitation other service providers.
(iv) Unauthorized Port Outs. You acknowledge and agree that telephone or facsimile numbers may be subject to porting out from Your Plan Services or an Account as a result of acts or omissions of third parties, and that it may be difficult or impossible for Valley Electric/Valley Communications to:
a. prevent any such port-outs: (ii) retrieve any numbers ported-out of an Account; or
b. port any such numbers back into an Account. Valley Electric/Valley Communications bears no responsibility or liability in the event of such port-outs.
(v) Accurate Porting Information. You agree, represent and warrant that all information and/or representations provided in relation to any request to numbers in or out (including without limitation any representations or information in any Letter of Agency) by You, any User or End User, or any party acting at the direction or request of, on behalf of, or with the permission or knowledge of any of the preceding shall be true, accurate, and up-to-date.
(vi) Customer Compliance with Porting Laws. You agree and acknowledge that the porting of numbers is governed by telecommunications and other Laws and may be subject to third-party terms and conditions. You agree, represent, and warrant that neither You; nor any User or End User; nor any party acting at the direction or request of, on behalf of, or with the permission or knowledge of any of the above mentioned will at any time:
a. infringe upon any applicable Law or engage in any fraudulent or deceptive conduct in its requests or activities with respect to porting;
b. engage in or facilitate the porting out (or “slamming”) of any telephone or facsimile number or change or attempt to change any party’s telephony service provider without prior receipt of the appropriate consents and authorizations; or
c. violate contractual or any other obligations to services providers or other third parties.
(vii) Release of Numbers. You acknowledge that in the event of Your account’s termination or cancellation, all such telephone numbers associated with Your Account as have not previously been ported to another provider, may be discharged. Similarly, the cancellation of any individual lines may result in the release of any and all related numbers such as have not been ported previously to another provider. You acknowledge that You bear sole responsibility for enlisting a third-party provider to port out any numbers prior to the termination or cancellation of Your Account or Plan Services, or of any individual line.
- Number Publication by Customer
Neither You nor any End User may list, publicize, or communicate any number that You believe to be allocated to Your Account or Office Services, or purchase or invest in any materials or communications reflecting any such number unless and until You have verified that such number is active and working as desired, including without limitation the test calling of such number from a non-Valley Electric/Valley Communications service plan and verifying that any and all fees and charges to be incurred in connection with Use of such number are acceptable to You.