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  1. Caller ID Display Limitations and Compliance
    You acknowledge and agree that any disclosure and/or display of information relating to the origination of calls, messages, and other communications (including and without limitation any “Caller ID” information) may be subject to certain legal requirements, including without
    limitation those pertaining to the accurate display of such information or the enforcement of privacy instructions, settings, etc. You agree to comply with any and all such applicable Laws and implementation regulations, including without limitation the “Truth in Caller ID Act”. Valley Electric/Valley Communications is under no obligation to display, disclose, or transmit any such information for or in relation to any Customer Communication. You agree to indemnify and hold harmless Valley Electric/Valley Communications from any and all third-party claims, damages, losses, fines, or penalties arising from Your breach of this Section.
  2. Voice-to-Text and Text-to-Voice
    You hereby acknowledge and agree that:
    (i) any Voice/Text Features are furnished merely as a convenience and may not accurately articulate text messages, transcribe voice content, or perform any such functionality for any and all voice content or text messages or for the entirety of text messages or voice
    content;
    (ii) neither You nor any End User may be dependent on any Voice/Text Feature to perform any such accurate transcription or expression; and
    (iii) You and all End Users shall bear responsibility for listening to and/or reviewing the original content of any Customer Communication or other media as appropriate or necessary to prevent You, any End User, or any third party from incurring any expense, cost, liability, damage, harm, or loss.
  3. IP Network Sufficiency
    You acknowledge and agree that:
    (i) the Plan Services require an accurately-configured, enterprise-grade, high performance broadband IP network and connection; (ii) (ii) use of the Plan Services with any inferior network, services, or connection may give rise to partial or complete unavailability,
    underperformance, or interruption of the Plan Services or other services using the same services, connection, or network; and (iii) 3G and 4G networks are not recommended for use with Your Plan Services. Accordingly, you agree to provide and maintain, at Your
    own cost, an IP network, services, and connection meeting the abovementioned standard and all equipment required for the Plan Services to connect to and use such services, network, and connection. Valley Electric/Valley Communications is not liable for any interruption, unavailability, or underperformance of the Plan Services related to Your IP network or Your connection.
  4. Use of Third Party Devices
    Valley Electric/Valley Communications does not guarantee or make any representation or warranty that any third-party IP telephone or any other device will operate or be compatible with the Plan Services or uphold the Plan Services’ full potential for performance or quality of service, or range of features and functionalities.
  5. Use of Mobile Application
    The Valley Electric/Valley Communications Mobile Application can be configured to place or receive calls on Your 3G or 4G network while using Your data service, which may result in additional data use fees from Your mobile service provider. You may disable 3G/4G calling by configuring Your Mobile Application to make/receive calls only using a WI-FI connection. Configuration of the Mobile Application to disable VoIP calls will result in Valley Electric/Valley Communications making/receiving calls using Your voice connection through Your mobile provider; this may result in additional usage fees from Your mobile service provider.