FTTH FAQs Next Steps

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What equipment will I need to purchase?

You can bring your own Wi-Fi router. We recommend you take our managed Wi-Fi service that provides your home with the best experience. With the service, we will provide a carrier-grade Wi-Fi router that can watch for potential issues and will auto-heal the network to make your devices run as smoothly as possible. This service also gives us advanced troubleshooting abilities if you do need to call us with an issue.

Your existing computers and Wi-Fi devices should connect to the Valley Communications-provided devices without the need for additional hardware purchases.

Valley Communications will provide 2 pieces of equipment that are required to connect your home to the internet. 1 piece is an Optical Network Terminal (ONT) that converts the fiber optic signal coming into your home to a wired Ethernet connection. That wired Ethernet connection then connects to a combination router/firewall and wireless access point, also called a Home Gateway, which is the second device.

Given the broad range of connectivity options provided by Valley Communications, your current device should connect seamlessly to the provided equipment.

If your computer does not have a network interface card (NIC) or supports Wi-Fi, then additional equipment purchases may be required. If this is the case, you may want to consider a computer upgrade to get the best experience from the Valley Communications Association network.

I have wireless broadband. How will I get fiber service?

Once the construction schedule is finalized, we will notify members as we near your community. If you are a Valley Communications wireless broadband subscriber, we will reach out to you as the network nears your area and walk you through the transition process.

What is the installation process?

Construction crews will be pulling and hanging the fiber and taking it to your home or business and are preparing the network to go live once construction in the area is complete. A Valley Communications employee will contact you to schedule an appointment for an in-home installer to finalize your connection and test the services from your equipment. Once that installation is complete and tested, your service should be ready to go.

For more information view our FTTH Overview & Construction Phases page.