When will the line crew be scheduled?

Your project can be scheduled once:

  • All contracts are signed.
  • Payments have been received.
  • Rights-of-way are complete.
  • Required inspections have passed.

Scheduling typically takes 1–2 weeks, although timelines may vary depending on workload, weather, material availability, and emergency outage restoration. Existing member outages always take priority over new construction.

Who digs the trench for underground service?

If your project includes underground service, you are responsible for:

  • Digging the trench
  • Installing the required conduit or substructure
  • Installing the meter panel

Valley's Inspector will inspect this work before construction continues.

When will the line crew be scheduled?

Your project can be scheduled once:

  • All contracts are signed.
  • Payments have been received.
  • Rights-of-way are complete.
  • Required inspections have passed.

Scheduling typically takes 1–2 weeks, although timelines may vary depending on workload, weather, material availability, and emergency outage restoration. Existing member outages always take priority over new construction.

What happens before construction starts?

After your contract and payment are received:

  • Materials are staged.
  • A Valley Electric Inspector schedules a pre-construction meeting.
  • Your electrical contractor and excavation contractor should attend.

Underground utilities must be located by calling 811 before digging.

When can construction begin?

Construction cannot begin until:

  • Your Line Extension Agreement is signed.
  • Your invoice has been paid in full.
  • Any required rights-of-way have been secured.
  • Your project has been released to Operations for scheduling.
What is a Line Extension Agreement?

Once your design is complete, Valley Electric will prepare a Line Extension Agreement and an invoice for the remaining project costs. The engineering fee you've already paid will be applied toward the total project cost.

Who installs the meter panel?

You are responsible for purchasing and installing:

  • The meter panel
  • All electrical facilities beyond the meter

Valley Electric designs and installs the electrical facilities up to the meter panel.

What do I need to do before the site visit?

Before the Staker visits your property, please:

  • Mark all property corners with stakes.
  • Mark any planned grade changes.

These markers help ensure the electrical facilities are designed and installed correctly.

What happens during the design phase?

After your engineering fee is paid, your project is assigned to a Staker who will:

  • Visit your property
  • Determine the best service route
  • Design the electrical system to your meter location
  • Coordinate directly with you throughout the design process

Designs generally take 4–6 weeks, depending on project complexity.

How can I pay my engineering fee?

You can pay:

  • In person by cash or check
  • By credit or debit card over the phone with Member Services

Please have your applicant name, work order number, and service address available when making payment.

What happens after I submit my application?

Once your complete application is received:

  1. A work order is created.
  2. You'll receive an email confirmation with your work order number.
  3. You'll receive instructions for paying the engineering fee.

Please note that payments cannot be accepted until a work order has been issued.

What information is required with my application?

A complete application helps prevent delays. Depending on your project, you may need to provide:

  • County-stamped site plans
  • Building envelope and square footage
  • Structural, drainage, or landscape details
  • Utility locations (water, sewer, telecom, etc.)
  • Preferred meter location
  • Electrical load information
  • Temporary construction power needs
  • Construction schedule
  • Proof of property ownership
  • AutoCAD files (if available)

Incomplete applications cannot move into the design phase.

When should I apply for new electric service?

We recommend submitting your application as soon as your plans are county-approved and you know your construction timeline. Residential applications generally take 2–3 weeks to process, while larger or more complex commercial projects may require additional time.